Terms & Condition

Heena’s Collection is not responsible fro any missing or lost parcel. However, proof of delivery can be requested in the event of an undelivered parcel. If parcel is lost and undelivered you can claim your money back through Royal Mail.

Heena’s Collection does not take responsibility for any international or European orders. Cutoms have the right to open parcels and charge customs will be passed onto you. If any customs charges are not paid or the parcel is returned to Heena’s Collection , we will offer a full refund of the product excluding any postal / customs charges.